Privacy Policy

Welcome to AgentBiz.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website agentbiz.ai and use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact form or request a demo
• Use our ROI calculator
• Subscribe to our newsletter
• Create an account or register for our services
• Communicate with our customer support team

This information may include: name, email address, company name, phone number, job title, business requirements, and any other information you choose to provide.

1.2 Usage Information

We automatically collect certain information when you visit our website, including: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other browsing behavior.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our services
• Communication: To respond to your inquiries, send newsletters, and provide customer support
• Business Development: To analyze your requirements and prepare customized AI automation proposals
• Improvement: To understand how users interact with our website and improve user experience
• Marketing: To send promotional materials and updates about our services (with your consent)
• Analytics: To monitor website performance and analyze usage trends
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraudulent, unauthorized, or illegal activity

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, email delivery, analytics, customer support, and marketing assistance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 AI Talent Network

When you request a customized AI automation solution, we may share relevant business requirements with qualified experts in our talent network to prepare proposals. We ensure all experts sign confidentiality agreements.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure database storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors we consider in determining retention periods include: the nature of the information, the purposes for which it was collected, legal and regulatory requirements, and whether retention is necessary for dispute resolution or legal proceedings.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for processing where we rely on your consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. When we transfer your information internationally, we implement appropriate safeguards to protect your data, including standard contractual clauses approved by regulatory authorities.

By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by AgentBiz.ai. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected]. We may request verification of your identity before processing your request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting a prominent notice on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: